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Payment Methods

Payment Methods

Order and price modalities

Customers have the possibility to place all their orders from the website: https://www.genniashoes.com/ 

Each client declares with full capacity to use credit cards and that they have sufficient funds to cover all costs resulting from the purchase of products through EX-FACTORY, SL 

By pressing the "Pay" button during the purchase process, the member declares to accept fully and without reservation all of these General Sales Conditions.

The data recorded by EX-FACTORY, SL constitute proof of the transactions made between EX- FACTORY, SL and the members of its Private Community. EX-FACTORY, SL will confirm your order by sending an email.      

The contractual information is presented in Spanish and will be confirmed at the latest at the time of delivery.

All taxes are included in the prices of our products, but do not include transportation costs.

The minimum purchase is € 10 (excluding shipping costs or other expenses).

EX-FACTORY, SL reserves the right to modify its prices at any time, but the products will be billed based on the rates in force at the time of order registration (subject to availability of the product), except manifest typo. 

The products remain the property of the supplier until such time as the full payment of the price has occurred.

EX-FACTORY, SL reserves the right to refuse an order from any member with whom it has a dispute. 


EX-FACTORY, SL will do everything possible to please all its customers in the demand for the products. 

In case of unavailability of the product after the order has been placed, the customer will be informed by email of its cancellation.

Following this demand, the speed of the refund in the client's bank account will depend on the type of bank card and the conditions of each bank. These deadlines are again specified in the "Delivery" clause.


  • Payment by card:
    The Purchase Regulations are made by bank card. The bank cards accepted are: Visa and MasterCard. The purchase price will be charged to the client's bank account, within 4 days from the day of the order and this will be considered effective after confirmation of their agreement of the bank payment centers.
    In the event that the POS (Point of Sale Terminal) informed of the denial of the card, the order will be automatically canceled, informing the customer of said cancellation online.
  • Paypal
    In this mode the payment will be charged as the customer has contracted with PayPal in the same way the returns where the company has to pay any amount will be made by the same way .
    This mode has no cost to the customer.
  • Cash on delivery




For your security EX-FACTORY SL has relied on the payment system by credit card to a payment gateway.  

The bank details entered are encrypted and transmitted securely to the servers of the bank and, subsequently, are verified with the issuing bank to avoid possible fraud and abuse.

This data entry procedure is guaranteed by SSL encryption technology ( SecureSockerLayer ) -128 bits, one of the most advanced and effective protection systems currently available, thanks to which, no third party will have access to this information via Internet on the Internet. Bank details entered by the customer.

Only the Bank and PayPal have access to bank data linked to these payment methods, so that EX-FACTORY SL does not know or record this data during the payment operation.  


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